Introducing Zoolz 2.0

SYMPTOMS
When backing up to DVD Media and your data exceeds 2GB you receive a message “Your Data exceeded 2GB and GBM is unable to backup to your DVD media using FAT32 File System as a temporary folder, due to file size limitation.”

RESOLUTIONS:
If your temporary folder is on a drive that has FAT 32 file system, GBM will not be able to backup the temporary files to the temporary location before burning to DVD, as FAT 32 has a file size limitation that will prevent loading files to the drive that exceed 2GB. To overcome this limitation you have the following options:

1. Change the temporary folder location to an NTFS drive. To change the temporary location please refer to the following steps:
   
   
   • Go to Tools> Global Preferences> General
   • Under Temporary files folder, select “Use the following Temporary location”
   • Browse for a folder that is located on NTFS drive
     
     
2. Split your data at 2GB. To split your data please refer to the following steps:
   
   
   • In Where to backup Select Use fixed split size
   • Set size per disk to 2GB
     
     
3. Convert your FAT 32 drive to NTFS. This can be done with a convert command without formatting by proceeding the following steps:
   

• Go to Start> Run> type cmd the command prompt will appear
• Type the following command:

CONVERT X: /fs:ntfs
Where X is the FAT drive that has your temporary folder on.

After machine re-boot conversion process will start and you'll have your FAT32 converted to NTFS without of data loss.

APPLIES TO:
GBM 7 and Above