Introducing Zoolz 2.0

1. Run the Job manually from GBM: If the scheduled task does start but encountered problems in the run, open GBM and run the task from there as it may be a problem from the backup job itself. If you encounter problems in the manual run, please contact technical support.



2. Check the scheduled task status: If your scheduled tasks are running in different times than expected or not running at all, check your scheduled tasks from Control Panel> Scheduled Tasks, remove all unwanted schedules of the task or edit the schedule time of the schedule task by right-clicking the scheduled task> properties> under the schedule tab you can edit the schedule. You can also edit the scheduled tasks via GBM > Edit Previous Jobs. You can also check the Status column in the Scheduled Tasks window. The following table describes the status types.

For details on the scheduled tasks status, go to step 4.

3. Run the job via scheduled Tasks: You can try to attempt a manual run by opening the scheduled task in the task wizard> Right-click> Run and see if the tasks runs.



4. Check the scheduled task logs for detailed tasks status: The Scheduled Tasks log (SchedLgU.txt), enables you to view more information about the status of a scheduled task. This log file for Scheduled Tasks is stored in the Windows folder, where it is used to record the activity of scheduled tasks. You can use the log file to determine why a task might have stopped, by viewing errors that may have encountered the task or to check on the status of a task. Usually, you can search the Microsoft knowledge base http://support.microsoft.com/search/ with the error codes you are encountering and find fixes and workarounds for common errors.



5. Manually schedule the task: You may refer to the following knowledgebase on how to manually schedule on Windows XP
   . http://www.genie-soft.com/asp/Community/KnowledgeArticle.asp?KBID=55



6. Schedule a Task non- related to GBM: Try scheduling a task that is not related to GBM so you can identify if the problem is related to GBM or Windows