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SYMPTOMS: While installing GBM on windows vista, during the installation the following error occurs with the message: "Internal Error: Failed to expand shell folder constant "userdocs" following " Setup was not completed. Please correct the problem and run Setup again" CAUSE: This problem is caused from a vista conflict. RESOLUTION: Set the folder "my documents" to its default values. Right click on my documents folder in explorer or the desktop > select properties from the menu that appears > Select the option for returning the position to its default value. C:\Documents and settings > All Users Documents > under properties you will see attributes and the settings for "read only"
Setting back the default value for "My documents" is just a workaround, which usually fixes the default read/write rights for the "My Documents" folder.
APPLIES TO: GBM 7 and above