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SYMTOMS: When opening GBM after installing on Windows 2000 Platforms CAUSES: This occurs due to the fact that GBM requires Internet Explorer 6 as a minimum installation requirement or the DLL is missing. RESOLUTION:
GBM 8 and later require the Service Pack 1 version of the MFC 8 and Visual C++ 8 components. If upgrading to IE6 did not solve your problem, you can download a small program from Microsoft that will restore any missing files. The files are available here:
Microsoft components for 32-bit Windows versions (SP1): http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en Microsoft components for 64-bit Windows versions (SP1): http://www.microsoft.com/downloads/details.aspx?FamilyID=eb4ebe2d-33c0-4a47-9dd4-b9a6d7bd44da&DisplayLang=en
APPLIES TO: All GBM 8 Products