Introducing Zoolz 2.0

SYMTOMS:
When opening Outlook, Genie Archive for Outlook toolbar does not appear in the Outlook toolbar

CAUSE:
This occurs because Genie Archive for Outlook is not supported on your Outlook version, or it is not an enabled add-on

RESOLUTION:

1. Make sure you are using Outlook 2003 or 2007
2. Go to View> Toolbars and check Genie Archive for Outlook
3. Check for the COM add-ins:

   Outlook 2003
   Outlook->Tools->Options->Other->Advanced Options->COM Add-Ins->check for Genie Archive for Outlook
   Outlook 2007
   Outlook->Tools->Trust Center->Add-Ins->check for Genie Archive for Outlook is activated

4. Enable it from Disabled Items:

   Outlook 2003:
   Go to Help> About> Disabled Items> Select Genie Archive for Outlook> Click Enable
   Outlook 2007:
   Go to Help> Disabled Items> Select Genie Archive for Outlook> Click Enable

APPLIES TO:
Genie Archive for Outlook