Introducing Zoolz 2.0

Reason:

Could happen in the following cases:

1. Apple Time Capsule is not configured correctly for backup
2. Genie Timeline does not have proper access rights

Solution:

Step 1: Setting up the Time Capsule

Configuring the Time Capsule is very easy using the AirPort Utility and consists of just two steps:

1. Enabling file sharing:
   
   1. Start the AirPort Utility and connect to your Time Capsule
   2. Select the Disks page
   3. Select the File Sharing tab
   4. Turn on the Enable file sharing check box
   5. Set the Secure Shared Disks option to With accounts
   6. Click the Configure accounts… button
   7. Add an account Backup with your desired password and give it read/write access
   8. Click Ok, then Update to restart the Time Capsule


2. Adding a user account:
   If a password was configured in step 7, please perform the following in Windows:
   
   1. Open the Control Panel, go to Administrative Tools and start Computer Management
   2. Select the Local Users and Groups node
   3. Click the Action main menu item and select New User…
   4. Configure and create a new user Backup with the same password as in the Time Capsule
   
   Then map the new folder and try checking in Genie Timeline views the folder.
   

Step 2: Adding login information for Genie Timeline Service

If problem persists, please add the Apple Time Capsule login information to the Genie Timeline Service by referring to the following steps:

1. Open the Control Panel, go to Administrative Tools and start Computer Management
2. Select Services
3. Right-click the Genie Timeline service and select Properties
4. Select the Log On tab
5. Enter the Backup account and corresponding password, and click Ok

Applies to:
Genie Timeline