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Genie Backup Manager scheduled backup jobs fails to run when users are logged out

SYMPTOMS:

Scheduled backup jobs does not run when users are logged out, even if you have specified in the schedule step to run the backup whether user is logged in or not.

CAUSE:

Windows Server operating systems, especially 2008 server, added additional security layers, and may removed the privilege of "Log on as batch", from the current user.

RESOLUTION

1. Start -> Run
2. Type in secpol.msc /s
3. Select "Local Policies" in MSC snap in
4. Select "User Rights Assignment"
5. Right click on "Log on as batch job" and select Properties
6. Click "Add User or Group", and include the relevant user.

APPLIES TO

GBM 8.0 and 9.0
   
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