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Q) Can Genie Timeline
recover my system in case of major failure or after formatting my hard drive?
A)
Yes, by using the Disaster Recovery feature.
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Q) Is there a
way to change the backup time interval? For example I just want Genie Timeline to
backup every 30 minutes.
A)
Yes, from Tools > Settings > Backup Schedule.
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Q) Can I control
how much space Genie Timeline uses for the backup?
A)
Users can set how much space Genie Timeline uses of the backup drive from the Advanced
Settings page.
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Q) Is there a
way to force Genie Timeline to run a backup now?
A)
Yes, open the Genie Timeline Dashboard and click Run now.
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Q) My backup
is slow. How can I make it faster?
A)
You can enable Genie Timeline to run on Turbo mode.
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Q) Will Genie
Timeline slow down my system’s performance?
A)
No, Genie Timeline is a resource-friendly application and has multiple performance
modes to adjust resources based on computer usage.
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Q) I want to
view my backup on a different machine that does not have Genie Timeline installed.
Is that possible?
A)
Yes, Genie Timeline saves the data on the backup drive just like the folder\file
structure on your PC. Therefore, you can view your data on any machine. Compressed
files can be opened using any standard ZIP applications.
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Q) What happens
when my drive becomes full?
A)
If the free space becomes low, Genie Timeline will intelligently delete older versions
of files taken into backup to free space.
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Q) Do I have
to configure backup for each user?
A)
Yes, it is recommended that each user configures their backup. Disaster Recovery
only requires configuration once to protect the entire system.
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Q) How often
are files monitored and when does the backup run?
A)
Genie Timeline detects changes as soon as they are made. With Genie’s IntelliCDP
changes will be backed up at different time intervals based on the file’s size and
type.
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Q) If I change
my backup drive can I restore files from older backups?
A)
Yes, go to Advanced Restore in the Dashboard > Click on Restore an older backup >
browse for the older backup, then follow the on-screen instructions to proceed.
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Q) Can I backup
files from network locations or external drives?
A)
Yes, as soon as you select the network locations or external drive from the My Computer
tab in Data Selections page, Genie Timeline will automatically monitor and backup
the files.
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Q) Are there
any special requirements for the backup drive?
A)
No special requirements; however, Genie Timeline recommends an external or network
drive with plenty of free space.
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Q) Can I schedule when Genie Timeline runs?
A)
Yes, from Tools > Settings > Backup Schedule.
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Q) Can I turn
off my PC while the first backup is running?
A)
Yes, Genie Timeline will resume where it left off without any problems. You can
also turn off your PC during any backup run.
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Q) Do I need
to close my open files so they can be backed up?
A)
No, Genie Timeline uses Microsoft’s Volume Shadow Copy Service to backup open and
locked files so that there is no need to close the programs you are working on.
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Q) Are there
any limitations to the free trial of Genie Timeline?
A)
Genie Timeline (Home and Pro) trial version has no feature limitation. After 30
days, you will need to purchase a license.
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Q) Is Genie Timeline
Disk defragmentation friendly? Will the backup take all files again after defragmentation?
A)
Genie Timeline performs backup on a file base meaning that it is disk defragmentation
friendly; the backup will not revert to full after this operation, it will only
backup changes.
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